Terms & Conditions of Booking
Cudlic Camping the provider of this holiday.
By making a holiday booking you accept the following Terms & Conditions:
The Greener Camping Club
In order to comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. The Club was established by people with a passion for sustainable, eco-friendly camping holidays. When you book your holiday with us, you will be enrolled as a member of the Club. Membership costs just £12 for the calendar year and gives you access to some of the greenest campsites in the UK. It also includes participation in the Club’s ‘Trees for Life’ scheme, whereby a tree is planted for every member we enroll.
Payment
We request a 50% conditionally-refundable deposit when booking a camping pitch. Receipt of the deposit secures your booking. Please note that the deposit includes full payment (£12) for your Greener Camping Club membership. Pitches are held provisionally for up to seven days, after which, if we
have not received your deposit, the dates will be released. The balance is required six weeks prior to your arrival date. If we do not receive your balance by this time, we will assume you have cancelled your holiday and release the dates - see below. For short lead-time bookings - ie. those booked less than six weeks before arrival, the full amount will be requested to secure the booking.
Cancellation by You
If you cancel your holiday six weeks or more before your arrival date, we will refund your deposit less a 20% admin fee and the £10 Greener Camping Club membership fee (which is not refundable). If you cancel your holiday less than six weeks before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your deposit and balance, less a 20% admin fee. The Greener Camping Club membership fee is not refundable. In the event that we are unable re-let your dates, no refund will be made. Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance. Please see further info below.
Cancellation by Us
Cudlic Camping reserves the right to cancel a camping holiday at short notice if we are unable to provide a safe camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Cudlic Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable.
Special Coronavirus Condition
If, as a result Government restrictions on campsites we are forced to cancel your holiday, we make a heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. If you postpone until the following year your Greener Camping Club membership will be carried over to the end of that year.
As a small business, we are wholly dependent on your custom for our survival. We realise these are difficult times for all, but your support will help us get through this and continue to make Cudlic Camping a wonderful place to stay.
Children & Adults Safety
There are many opportunities for play and adventure at Cudlic Camping. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We permit campfires and we have horses and other animals, we make hay in the summer - so there are tractors around. These risks are small and should be self-evident - but if you are not clear, please ask! Cudlic camping accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.
Arrival & Departure Times
Arrival time is between 2pm and 6pm. Please call us if you think you may arrive later so that we can make suitable arrangements.
On departure day, please vacate your camping pitch by 11am.
Cars & Campervans
There is a designated car park on entry to the site. There you will find wheelbarrows to assist you in transporting your camping equipment to your pitch.
Only cars with caravans can move to their pitch. Once on the pitch they must remain there for the stay or move to the car park.
This is to ensure there are minimal vehicles on site.
Consideration for Others
This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.00pm. Acoustic instruments can be played before then, such as guitars, harmonicas, flutes etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund. If you are out for the night and arrive back late, please leave your car in the stable yard.
Recycling & Rubbish
All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill bin.
Campfires
Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. Cudlic Camping accepts no liability for injury or damage caused by your campfire. By lighting it you accept full responsibility for it.
Chemical Toilet Disposal
If you bring a portable toilet and wish to dispose of the contents in our disposal point (CDP), please ensure that the chemical used does not contain formaldehyde, chlorine, bleach or any other corrosive/toxic chemical (blue chemicals). We can supply (at cost) a green chemical that is 100% biodegradable and septic tank friendly.
Day Visitors
Day visitors are only permitted by prior agreement. Fees may apply.
Property Loss
Cudlic camping cannot be held responsible for any lost or stolen property.
Smokers
All the undercover facilities are strictly NO SMOKING. If you smoke, do it outside and dispose of your cigarette ends in the campfire or bin.
Dog Policy
Dogs are permitted but they must be kept on a lead of no more than two meters. You must clean up after your dog and place dog mess in the designated bins.
Dogs must never be left unattended on site.
Document date: February 2023